Identity Operations Platform

The identity operations platform for enterprise IAM teams

Unify visibility, governance, privileged access, and self-service across Okta, Entra ID, Microsoft 365, Active Directory, and connected SaaS. Let IAM, the service desk, and business owners take governed action in one place, with audit-ready evidence built in.

Multi-platform executionService desk, business owners, and end users act across connected systems without juggling admin consoles.
Controlled executionPIM, User Portal, Microsoft Teams, Guided Workflows, and Automation Hub with guardrails at every step.
Evidence & outcomesContinuous recertification, operational audit trails, and optional savings analysis when you need it.
Trusted by enterprise IAM teams50+ native connectors1M+ identities under managementAzure Marketplace listed
View on Azure Marketplace
50+
Native Connectors
1M+
Identities Managed
7+
Campaign Types
Live
JIT Privileged Access

Platform overview

Govern identity at scale without switching consoles

Custodeum connects Okta, Entra ID, Microsoft 365, Active Directory, and downstream SaaS into one operational layer. IAM teams, the service desk, and business owners work from the same identity model, with governed actions, delegated access, and defensible evidence.

Who it is for

One platform, every team that touches identity

Custodeum is not a point tool for licence reclamation. It is the operational layer where visibility, governance, support, and self-service come together.

IAM & security

Unified visibility, Access Context, governance campaigns, PIM, and automation across every connected system.

Service desk

One search across Okta, Entra, AD, and SaaS. Scoped resets, MFA, group, and app actions without global admin credentials.

End users & managers

Branded portal and Teams hub for reviews, provisioning, Guided Workflows, and delegated My Users support.

How it works

Connect platforms, delegate safely, execute with guardrails

  • Ingest identity, access, and app data from every connected system into one correlated model
  • Let the service desk and business owners take scoped actions in portal, Teams, or console with deny-by-default guardrails
  • Run Guided Workflows, automation, PIM, and campaigns with approvals, ticketing, and full audit
1
Connect
Link identity providers, SaaS apps, and access systems into a unified model.
2
Delegate
Assign safe, scoped capabilities to support teams, managers, and end users across every platform.
3
Execute
Automate lifecycle events, run campaigns, and resolve requests with guardrails and evidence.

Customer proof

Ops transformation and measurable savings at global scale

A global enterprise with 130,000+ identities across 10+ Okta tenants unified operations on Custodeum for governance campaigns, service desk workflows, and cross-platform visibility, while also reducing licence spend ahead of renewal.

Tenants unified
10+ Okta
Service incidents
Zero
Licence reduction
20%+
Unified management across AD, Entra ID, Okta, and SaaS with ServiceNow integration, faster service desk resolution, and governed savings execution, all from the same platform.