The identity operations platform for enterprise IAM teams
Unify visibility, governance, privileged access, and self-service across Okta, Entra ID, Microsoft 365, Active Directory, and connected SaaS. Let IAM, the service desk, and business owners take governed action in one place, with audit-ready evidence built in.
Platform overview
Govern identity at scale without switching consoles
Custodeum connects Okta, Entra ID, Microsoft 365, Active Directory, and downstream SaaS into one operational layer. IAM teams, the service desk, and business owners work from the same identity model, with governed actions, delegated access, and defensible evidence.
Who it is for
One platform, every team that touches identity
Custodeum is not a point tool for licence reclamation. It is the operational layer where visibility, governance, support, and self-service come together.
IAM & security
Unified visibility, Access Context, governance campaigns, PIM, and automation across every connected system.
Service desk
One search across Okta, Entra, AD, and SaaS. Scoped resets, MFA, group, and app actions without global admin credentials.
End users & managers
Branded portal and Teams hub for reviews, provisioning, Guided Workflows, and delegated My Users support.
How it works
Connect platforms, delegate safely, execute with guardrails
- Ingest identity, access, and app data from every connected system into one correlated model
- Let the service desk and business owners take scoped actions in portal, Teams, or console with deny-by-default guardrails
- Run Guided Workflows, automation, PIM, and campaigns with approvals, ticketing, and full audit
Customer proof
Ops transformation and measurable savings at global scale
A global enterprise with 130,000+ identities across 10+ Okta tenants unified operations on Custodeum for governance campaigns, service desk workflows, and cross-platform visibility, while also reducing licence spend ahead of renewal.
Unified management across AD, Entra ID, Okta, and SaaS with ServiceNow integration, faster service desk resolution, and governed savings execution, all from the same platform.