Platform
Privileged Identity Management
Standing administrator access is one of the most common gaps in enterprise identity programs. Replace it with time-bound elevation, separation of duties, and automatic cleanup when the window closes.
The Lifecycle Your Auditors Expect
Users select role, duration, and business justification, with optional ticket reference and scheduled start. Approvers receive email, Microsoft Teams message, or both.
Approve or deny from the admin console, User Portal, or Teams adaptive card. Custodeum assigns the entitlement automatically, holds the active window, supports extension requests, and revokes at end time, with every step logged.
Request
Role & duration
Approve
Portal or Teams
Grant
Auto-assigned
Active
Time-bound window
Extend
Optional renewal
Revoke
Auto at expiry
The same employee may hold privileged accounts across Okta, Entra, and Active Directory. Custodeum binds them to a single login with eligibility and approvers configured per system.
- Okta admin roles and privileged groups
- Entra directory roles
- AD privileged groups via agent
- Google Workspace where enabled
Approvers act without admin console access from the User Portal, Microsoft Teams adaptive cards, or the full operator view.
- User Portal PIM Approvals
- Teams Self-Service Request Hub
- Separation of duties enforced
- Requesters cannot approve own requests
Attach existing ServiceNow or Jira tickets or create them automatically on request, grant, and revoke.
- Catalog variable mapping
- Extension requests reuse original ticket
- ITSM stays system of record
Global settings, per-system eligibility rules, privileged account inventory, and filterable audit log with approver identity on every decision.
- Emergency break-glass paths
- Vault integration for checkout
- Scheduled and extension requests
- Exportable CSV audit log
Why PIM Belongs in Your Identity Operations Platform
Point solutions for privileged access often sit outside governance and support workflows. Custodeum PIM shares the same identity model, Teams notification fabric, ticketing integrations, and audit store as campaigns, automation, and delegated support in one operational layer, not another silo.
One identity model, one audit store, not another privileged-access silo